Lama For Dharma & Nature

1. General Information 

We take your privacy seriously. This policy explains what personal information we collect and how we use it. 

Data Controller:
Bipendra Lama
Bherikhan, Near DRC Godown, Hill Cart Road, Ghoom
Darjeeling - 734102, West Bengal, India
Email: [email protected] 

 

2. What Information We Collect 

When you contact us to plan a tour, we may collect: 

  • Your name
  • Email address
  • Phone number (if provided)
  • Travel dates and preferences
  • Any information you share with us about your tour requirements

We only collect information you voluntarily provide to us. 

 

3. How We Use Your Information 

We use your information to: 

  • Respond to your tour inquiries
  • Create custom itineraries
  • Arrange bookings and permits
  • Communicate with you about your trip
  • Provide customer support

We do not sell, rent, or share your personal information with third parties except when necessary to arrange your tour (hotels, transport providers, permit authorities). 

 

4. Communication 

We primarily communicate via: 

If you contact us through these channels, your messages are subject to the privacy policies of Gmail and WhatsApp respectively. 

 

5. Data Storage 

Your contact information is stored securely and only for as long as necessary to provide our services. We do not maintain a marketing database. 

 

6. Cookies & Tracking 

This website uses only essential technical cookies required for the site to function. We do not use tracking, analytics, or advertising cookies. 

Hosting: This website is hosted by Jimdo. Please see Jimdo's Privacy Policy for information about their data practices. 

 

7. Your Rights 

You have the right to: 

  • Request access to your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time

To exercise these rights, contact us at [email protected] 

 

8. Third-Party Services 

When arranging tours, we may need to share your information with: 

  • Hotels and guesthouses
  • Transport providers
  • Government permit offices (for Sikkim, Bhutan)

These parties only receive information necessary to provide their services. 

 

9. International Data Transfers 

If you are contacting us from outside India, your information will be transferred to and processed in India. 

 

10. Children's Privacy 

Our services are not directed at children under 16. We do not knowingly collect information from children. 

 

11. Changes to This Policy 

We may update this policy from time to time. The latest version will always be available on this website. 

 

12. Contact Us 

Questions about this privacy policy?
 Email: [email protected]
WhatsApp: +91 96 792 38458 

We're always working on something. Most of the time, we're focused on getting results for our clients. But every so often we get the chance to experiment with new concepts and ideas.